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Privacy Policy

1. Information We Collect

When you use PlayerARC, we collect information necessary to provide our sports development tracking services, including:

  • Account information (name, email, role)
  • Organization and team details
  • Player development data (with guardian consent for minors)
  • Usage data to improve our services

2. How We Use Data

We use your information to:

  • Provide player development tracking services
  • Enable communication between coaches and parents
  • Generate AI-powered insights for player development
  • Improve our platform and user experience

3. Analytics & Tracking

We use PostHog (hosted in the EU, Frankfurt) for analytics to understand how our platform is used and improve user experience. PostHog collects:

  • Page views and navigation patterns (to improve user experience)
  • Session recordings (with form inputs masked for privacy)
  • Feature usage statistics (to prioritize development)
  • Technical information (browser type, device, for compatibility)

Privacy Protections:

  • All data is hosted in the EU (GDPR compliant)
  • Form inputs are automatically masked in session recordings
  • No personal data is shared with third parties
  • You can opt out of analytics tracking at any time

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encrypted data transmission (HTTPS)
  • Secure authentication
  • Regular security updates
  • EU-based data hosting

5. Children's Privacy

PlayerARC is designed for youth sports development. For users under 18:

  • Parental/guardian consent is required
  • Limited data collection (only necessary for services)
  • Parents can request data deletion at any time
  • No marketing or third-party data sharing

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt out of analytics
  • Withdraw consent at any time

7. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@playerarc.com
Address: [Your business address]

Last Updated: January 3, 2026